We ship ground via the USPS or UPS depending on distance and weight. Generally your package will be shipped within 48 hours of your purchase, weekends and holidays not included, and you will receive a confirmation email with a tracking number included.
If you prefer an alternative shipment option or do not see your country listed, please email firstname.lastname@example.org and we will do our best to accommodate you.
Native Cloud is not responsible for lost or damaged packages. If your package has been lost or damaged, please email and we can help you get in contact with the proper channel to file a claim.
Free shipping for orders of $150 or more!
Ground Shipping (7-10 business days): $9
3-Day Shipping: $15
Overnight: $25 *depending on distance
Seattle residents have the option for Local Pick Up from the Native Cloud studio. Please note that studio hours are limited so must be flexible on pick up times. All other domestic locations are responsible for paying shipping. If Local Pick Up is selected by accident or otherwise, shipping costs will be invoiced and package will not be sent until payment is received.
Canada: Flat rate fee of $20
Standard International Shipping: $35
For international orders, you may be responsible for import duties and taxes on your order depending on the country in which you reside. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. You may contact your customs office for additional information.